Quality Assurance

Core Values

Customer Focus – The organization focuses on customers – understanding the issues they face, the markets in which they operate, and delivering the highest quality of service
Expertise – We are experts in security solutions and know what makes a difference to our customers.
Performance – Through understanding customers’ needs, applying our expertise and working together to always deliver on what we promise, we are able to drive superior performance – service performance for customers and financial performance for the organization and its shareholders.
Best People – By attracting, employing and developing the best people in the industry, we use our security expertise to develop solutions to customers’ needs.
Integrity – Integrity is a fundamental principle of our organization – openness, honesty and operating to the group’s ethical standards underpins every element of the organization.
Teamwork & Collaboration – Teamwork and collaboration is the “glue” which binds the organization together. Our people strive to create the best organization and to deliver on what we promise to our stakeholders. We will only achieve our vision by working together. Sharing of knowledge and resources brings continuous improvement and ongoing development of the organization.
Safety – We ensure the health and safety of all employees by making it an integral part of our business and our culture.

Our Promise

Deciding on a security company can be an intimidating process, as there are many factors involved in making your decision. If you are choosing Scarlett Protective, INC. as your security firm, we will do our best to make sure you won’t want to cancel a contract, but in the event that you do, we have developed a 30-day cancellation policy.

If you are not fully satisfied with our services after 30 days, send us a letter in writing requesting a cancellation of your contract with us and we will terminate our agreement and allow you to choose another company. There will be no fines assessed or any hidden “out-clauses”.

At Scarlett Protective, INC. we stand behind our name.